Order Status Questions What is the status of my order?

Upon checkout, you will receive a tracking ID for your order. To check the real-time status, visit the Track Order tab. For additional queries, feel free to contact contact@primedistributioninc.com.

Shipping Questions Where do you ship?

We ship to all states within the United States, utilizing multiple warehouses for swift delivery to customers nationwide.

How long does it take to ship my order?

Our commitment to efficient fulfillment ensures delivery within 5-8 days of placing the order, including weekends.

Payment Methods Questions What payment methods do you accept on retail sales?

We accept various payment options, including Mastercard, Visa, AMEX, Discover, PayPal, Venmo, Shop Pay, Google Pay, and Meta Pay during checkout.

Return Policy Questions Do you accept returns?

Yes, refer to our Return/Refund Policy page for details, or contact contact@primedistributioninc.com for specific inquiries.

Are returns on items purchased from the retail store free?

Yes!

Wholesale Inquiries Do you accept returns on wholesale products?

No, wholesale orders are final, tailored to specific requests from clients.

How do I get started with a wholesale account?

Submit an application to join the wholesale program, and we'll be in touch shortly.

Do you have a price list?

Yes, the price list is provided once you're part of the program and reflects available products.